Moving over 5,000 miles from her native Mongolia to British Columbia sounds a lot harder than it was for Sumiya Tungaa, who has been running her own cleaning business, Tungaa’s Cleaning, near Vancouver for over ten years. During that decade, business has grown a lot for her, but she manages to juggle almost thirty customers with a two person cleaning crew. Most of Tungaa’s clients have been with her for a long time, much like all the other cleaning companies we’ve talked to recently.
Ten years ago, Tungaa was working for another cleaning service and realized that she could do it on her own. “I know how to clean houses… I can do this better than she does!” said Tungaa when we talked to her recently when she was between clients.
One of her secrets is that she does a free drop-in visit before the job starts. “When I get a new customer, I want to see their house before I clean, so I visit each room and hear how they want it cleaned and decide what cleaning supplies I need to bring. When I start to clean, it feels more comfortable because I already know the people from that first visit.” She’s also a perfectionist who doesn’t like to make mistakes. “I don’t like to miss things. Customers paid me, so I want to finish the job well.”
Tungaa is a fan of green cleaning products. “I don’t like to use too many chemicals. I like natural cleaners, not strong chemicals.” Her favorite spot to clean is in the kitchen, so she feels good about not bringing harmful cleaners into a place where people make food.
She’s very serious about her job, saying that it’s not like cleaning your own house. “Like when you’re vacuuming carpet, it’s different when you vacuum your own house, you can go all over the place. When you’re vacuuming someone else’s house, you vacuum just one way so the carpet looks perfect.”
Tungaa is still working on her command of the English language, but she’s careful not to let this lead to too much miscommunication. One of her clients wanted Tungaa to focus on getting her kitchen pantry cleaned but Tungaa thought that she meant to scrub the cupboards. “I spent a lot of time getting the wrong thing clean, but she was still so happy, she said ‘Wow! These are really clean!’” Tungaa said.
If you’re in the Vancouver area and would like someone with a focus on green cleaning products to help you clean up your home, book Tungaa’s Cleaning for a cleaning service appointment.